YOUR CAR EXPERTISE  

WOW! DIALOOQ offers a look into all vehicles

DIALOOQ is THE new brand name of the WOW! diagnostic systems. All diagnostic services, hardware and software, are bundled in this name. The in-house developed diagnostic system DIALOOQ with the interface LOOQER and the software LOOQIT is designed to expand your vehicle know-how and make your daily work in the labyrinth of vehicle data, repair information and fault codes easier.

Solutions from the workshop for the workshop

The WOW! database covers both old and new models and thus reflects everyday workshop life. A deeper look into our diagnostic portfolio is worthwhile, because our diagnostic functions and solutions grow with your workshop tasks. Start the dialogue with the vehicles with WOW! so that you can work even more easily.

LOOQIT – Your multi-brand diagnostics for cars and vans

A wide range of brands, comprehensive and time-saving vehicle diagnostic functions and technical data for cars and vans-exactly suited to your workshop and your requirements. That and an in-depth look into the vehicle is what WOW! LOOQIT - the customised, type-specific diagnostic software of the WOW! DIALOOQ diagnostic system - offers.

There are three WOW! LOOQIT software packages available, which can be used with the LOOQER interface:

Diagnostics on all available ECUs in the vehicle. For passenger cars and vans.

Addition of technical data information to the Expert software package.

Extension of the Expert Data software package to include the services of the WOW! Technical Vehicle Hotline*.

* please be aware, that this service is not available in all countries!

LOOQIT UP

For the full range of functions we recommend the software packages LOOQIT Expert Data as well as Expert Data Assist.

The software packages and their functions / contents

Active WOW! LOOQIT software licences enable diagnostics on Security Gateway protected vehicles via the use of the WOW! Security Gateway Portal.

Packages Functions / content Expert Expert Data Expert Data Assist
 
 
 
 
 
E
X
P
E
R
T

 
Vehicle
diagnostic
functions
and
data
Reading and deleting the fault memory X X X
Reading the parameters of the data lists X X X
Actuator tests X X X
Basic setting, coding, calibration of all supported control units in the vehicle X X X
Use of Security Gateway protected functions * X X X
VIN selection for vehicle identification * X X X
Power Search - simple and intuitive search function X X X
Power Scan - time-optimised query of all fault memories for electronic status report * X X X
Flightrecorder - recording of all relevant data during the test drive X X X
Top 10 function - display of the ten most frequently used functions on the vehicle * X X X
Central administration of diagnostic and customer data in customer and vehicle administration X X X
Print function *, export function * and save function X X X
 
 
Power Repair *
 
Enrichment of the error codes
with (online) additional information
by means of real-time comparison
of a wide variety of modern data sources.


Reference values X X X
Possible causes X X X
Confirmed repair instructions X X X
Component testing *** X X X
 
 
 
 
 
D
A
T
A

 
Technical
data and
additional
information

(Only available
with a
valid license!)
Technical service bulletins   X X
Circuit diagrams   X X
Component arrangement and testing   X X
Wiring diagrams: engine, airbag, air conditioning, lighting, convenience systems, central locking, drive battery and many more   X X
Maintenance plans according to manufacturer's specifications   X X
Timing belts and V-ribbed belts   X X
Tyre pressures, wheel setting data, etc.   X X
Filling quantities, tightening torques, lubricants, etc.   X X
Pollen filter information (position, replacement, etc.)   X X
Service resets   X X
Engine management, component test and component description   X X
Pin assignments/input and output readings   X X
Information on the fuel system   X X
Manuals for air-conditioning system, airbag system and ABS   X X
Troubleshooting tables, tips and tricks   X X
Tyre pressure monitoring systems (TPMS)   X X
Electronic parking brake   X X
Starter and drive battery   X X
Indicator lights, information and warning systems   X X
A
S
S
I
S
T

 
Comprehensive
hotline
support
Technical information, assistance and vehicle technical data     X
 
 
Provision of technical
documents and
information
Repair instructions and wiring diagrams - brand-independent     X
Tightening torques and adjustment data     X
Service data     X
           
* Comfort function depending on an active license.
Within the contract period, WOW! customers receive every update immediately upon availability and have access to all comfort functions that are included in their license package.
With an inactive license, the usage is restricted and additional information is missing. This leads to increased time investment and loss of productivity.
Active licenses ensure (operational) security by keeping data and software up to date. With inactive licenses and outdated data, some information and functions cannot be accessed and vehicles cannot be diagnosed or can only be diagnosed in poor quality.
*** Available in 5 languages (EN, DE, IT, FR, SWE), otherwise shown in EN.
Highlight functions for fast diagnosis and repair

Functions developed in-house and only included in WOW! LOOQIT that make your everyday work easier.

Power Repair

The fault codes read out are supplemented by targeted information such as Reference Values, Possible Causes, Confirmed Repair Instructions, Component Check. You sit back while the WOW! Software uses and compares a wide variety of modern data sources in real time. With the help of almost unlimited vehicle data and fault code information, you will find the way to the repaired vehicle faster and easier.

Power Search

Intuitive finding instead of searching with Power Search, all you have to do is enter the most important data (vehicle identification number/engine code).

Power Scan

Type-specific software as soon as the vehicle is scanned. With Power Scan, you can not only query all systems at the touch of a button, but also select customised versions for different areas of application, regardless of whether it's a service reception, inspection, overall check or quick scan.

Flightrecorder

All real-time data supported by the control units can be recorded. Prior selection of the systems on the PC is possible. The flight recorder can be started simply by pressing the integrated push button on the Snooper+ or LOOQER. The evaluation and graphical representation of the recorded data set is easily done on the PC with colour differentiation of the graphs for better visualisation.

Customer and vehicle management

Our intuitively operable customer database understands itself. With the customer and vehicle management, we offer you a tool for fast customer service and better customer retention through transparent diagnosis and central management of diagnostic data.

Top 10 Function

Display of the ten most used functions of all software users for an even easier repair. Because if a large proportion of WOW! customers want to perform these specific functions on a vehicle, it is very likely that other customers - including you - have the same need for that vehicle.

The purchase of a new DIALOOQ system or a new LOOQER includes one of three LOOQIT StartUp software packages. The StartUp licences have a term of 12 months and automatically change to the respective regular licence Expert, Expert Data or Expert Data Assist after 12 months. After the changeover, monthly invoicing for the respective licence begins and can be upgraded as required.

Within the contract period, WOW! customers receive every update immediately upon availability and have access to all comfort functions* that are included in their license package.

*With an inactive license, the usage is restricted, additional information and comfort functions (Use of Security Gateway protected functions; VIN selection for vehicle identification; Power Search - simple and intuitive search function; Power Scan - time-optimised query of all fault memories for electronic status report; Flightrecorder - recording of all relevant data during the test drive; Top 10 function - display of the ten most frequently used functions on the vehicle; Central administration of diagnostic and customer data in customer and vehicle administration; Print, export and save function; Power Repair) is missing.

Software moduls for diagnostic interface Snooper+

OVERVIEW SOFTWARE MODULS SNOOPER+

Available software moduls for Snooper+.

Diagnostic hardware

Interface LOOQER
Interface LOOQER
Laptop (Convertible) C15
Laptop (Convertible) C15
Interface Snooper+
Interface Snooper+
System iQ 350
System iQ 350
Overview WOW! Interfaces

WOW! LOOQER and WOW! Snooper+

  LOOQER SNOOPER+
Display
  • Optical and acoustic feedback via 360-degree LED light ring of the running processes for an optimal diagnostic process
  • Acoustic feedback for interrupted Bluetooth- / WiFi-connection

  • Optical and acoustic feedback via multi-colour LED of the running processes for an optimal diagnostic process

Interfaces/connections
  • Bluetooth version: v4.2
  • USB-C
  • Extension cable with light, detachable
  • Wi-Fi: 2.4 GHZ, 802.11b/g/n, Range up to 400 meters
  • Diagnostic connector: ISO 15031-3 (SAE J1962); 16-pin connector with integrated LED light

  • Bluetooth version: 2.1
  • USB 2
  • Extension cable with light, firmly connected
  • Wi-Fi: incapable
  • Diagnostic connector: ISO 15031-3 (SAE J1962); 16-pin connector with integrated LED light

CAN technology
  • CAN FD (3 CAN-lines simultaneously)

  • CAN

DoIP
  • Capable (ISO 13400-2)

  • Only possible via an additional adapter

Pass Thru J2534
  • Capable

  • Incapable

Comparison LOOQER - Snooper+ Product information LOOQER Product information Snooper+
Overview WOW! Input devices

Laptop (Convertible) C15 and tablet iQ 350 generation 41

  C15 iQ 350 generation 41
Execution
  • Laptop (Convertible) 2-in-1

  • Tablet

Display
  • 11,6“ HD Dragontrail Pro touchscreen with 1.366 x 768 pixel resolution

  • 11.6“ capacitive multi-touch display with 1,366 x 768 resolution

Interfaces
  • WiFi
  • Bluetooth technology version 5.1
  • 2 x USB 3.2 Gen 1
  • 1x USB C
  • 1 x HDMI
  • 1 x combination connection for headphones/microphone

  • WiFi
  • Bluetooth technology version 5.1
  • 1 x USB 3.0
  • 1 x HDMI
  • 1 x combination connection for headphones/microphone

Hard disk
  • 256 GB

  • 256 GB

Working memory (RAM)
  • 8 GB

  • 8 GB

  Product information C15 Product information iQ 350